Frequently Asked Questions

Please read our FAQ before sending us a message:

What are the delivery charges for orders from the Online Shop?

There are absolutely NO delivery charges.

Which payment methods are accepted in the Online Shop?

We accept all kinds of payment methods like debit cards, credit cards, net banking, digital wallets, Loffar credits and cash on delivery.

How long will delivery take?

We generally dispatch the order the same day if ordered before 12:00 PM. It should reach within 3-4 days, depending on your location.

You will receive an SMS including the tracking details, once the order has been picked up by our courier partner.

You can get the tracking details from the order details page as well.

How secure is shopping in the Online Shop? Is my data protected?

Our website is completely secure of any fraud. Your information is stored with us only and it is not shared with anyone without your consent.

The payment process is also foolproof. Please contact us if there’s any issue.

Do I receive an invoice for my order?

Yes, you get the invoice on your email once the order is completed. You get a physical invoice with the product as well.

You can contact us and request a duplicate invoice as well, if you need.