Frequently Asked Questions
Please read our FAQ before sending us a message:
There are absolutely NO delivery charges.
We accept all kinds of payment methods like debit cards, credit cards, net banking, digital wallets, Loffar credits and cash on delivery.
We generally dispatch the order the same day if ordered before 12:00 PM. It should reach within 3-4 days, depending on your location.
You will receive an SMS including the tracking details, once the order has been picked up by our courier partner.
You can get the tracking details from the order details page as well.
Our website is completely secure of any fraud. Your information is stored with us only and it is not shared with anyone without your consent.
The payment process is also foolproof. Please contact us if there’s any issue.
Yes, you get the invoice on your email once the order is completed. You get a physical invoice with the product as well.
You can contact us and request a duplicate invoice as well, if you need.